Contact information
A dependable shopping experience includes knowing where to turn when a question arises. Whether you need assistance with a household product, want to confirm an order detail, or need help with a return or delivery concern, our customer support team welcomes your inquiry.
Company Details
Store Name: Soft Stitch Supply
Legal Company Name: PLJ PROFESSIONAL GROUP, INC.
Website: https://www.softstitchsupply.homes/
Business Address: 370 Stone Island Rd, Enterprise, FL 32725, United States
Return Address: 370 Stone Island Rd, Enterprise, FL 32725, United States
Contact Person: CHRISTOPHER JAMES NOWAK
Customer Service Email: [email protected]
Customer Support Topics
You may contact us about:
- Household product descriptions and specifications.
- Product dimensions and intended use.
- Order confirmations and payment concerns.
- Shipping charges and delivery status.
- Address correction requests.
- Damaged, defective, or incorrect items.
- Return authorization and refund progress.
- Privacy and personal information inquiries.
- Website policies and legal notices.
- General feedback and customer service concerns.
Email Support
For questions about an existing purchase, please include your order number and the email address used at checkout.
Return Correspondence
Written correspondence may be addressed to:
PLJ PROFESSIONAL GROUP, INC.
Attn: CHRISTOPHER JAMES NOWAK
370 Stone Island Rd
Enterprise, FL 32725
United States
Please obtain return authorization before mailing merchandise. Follow any specific instructions provided by customer service.
Response Time
We generally aim to respond to customer inquiries within 1–2 business days.
Response times may vary during holidays, high-volume periods, or when a request requires additional review.
We appreciate clear and respectful communication and will make reasonable efforts to provide useful information and practical assistance.