Terms of service
Welcome to Soft Stitch Supply. These Terms of Service govern your access to and use of https://www.softstitchsupply.homes/, including browsing, purchasing household products, submitting inquiries, and using website features.
By accessing the website or placing an order, you agree to these Terms, subject to rights that cannot legally be restricted.
3.1 Website Operator
The website is operated by:
PLJ PROFESSIONAL GROUP, INC.
370 Stone Island Rd, Enterprise, FL 32725, United States
Email: [email protected]
“Soft Stitch Supply,” “we,” “us,” and “our” refer to the company operating this website.
3.2 Eligibility
You must be legally capable of entering into a binding agreement to place an order.
If you access the website on behalf of another person or organization, you represent that you have authority to act on that party's behalf.
3.3 Product Range and Information
Soft Stitch Supply offers household products intended to support everyday living, home organization, comfort, and practical domestic use.
We make reasonable efforts to present accurate descriptions, photographs, dimensions, materials, features, and product details.
Minor differences may occur due to:
- Lighting and photography.
- Screen brightness and display settings.
- Manufacturing variations.
- Measurement methods.
- Packaging or presentation updates.
Customers should review product specifications and intended use before purchase.
3.4 Product Suitability and Use
Customers are responsible for determining whether a product is suitable for their household, available space, installation surface, and intended purpose.
Where relevant, customers should observe product instructions, weight limits, cleaning recommendations, and safety warnings.
Products should not be modified or used in a manner contrary to their intended design or supplied instructions.
3.5 Pricing and Taxes
Prices are displayed in the currency indicated during checkout.
Applicable taxes may be calculated according to the delivery destination and governing requirements.
Shipping charges will be disclosed before order submission.
We reserve the right to correct obvious listing, typographical, or pricing errors before accepting an order, subject to applicable law.
3.6 Order Submission and Acceptance
Submitting an order constitutes an offer to purchase the selected products.
An automated confirmation acknowledges receipt but does not necessarily establish final acceptance.
We may review or decline an order when reasonably necessary, including when:
- Payment authorization fails.
- Inventory is unavailable.
- Shipping information is incomplete or materially inaccurate.
- A transaction appears unauthorized or fraudulent.
- A material listing or pricing error requires correction.
If payment has been captured for an order we cannot fulfill, we will arrange an appropriate refund.
3.7 Payment
By submitting payment information, you represent that you are authorized to use the selected payment method.
Payment processing may be performed by third-party payment providers and may be subject to their terms.
We do not knowingly authorize fraudulent payment activity.
3.8 Shipping
Shipping charges, processing periods, estimated delivery times, tracking, and delivery concerns are addressed in our Shipping Policy.
Delivery estimates are not guaranteed appointments unless expressly stated otherwise.
Customers are responsible for providing accurate shipping information.
3.9 Returns and Refunds
Returns, refunds, exchanges, and replacements are governed by our Return and Refund Policy.
Please review that policy before requesting a return.
Nothing in these Terms is intended to remove consumer protections that applicable law makes non-waivable.
3.10 Promotions
Promotional offers may be subject to eligibility conditions, expiration dates, product exclusions, or usage limits.
Unless expressly stated otherwise, discounts cannot be exchanged for cash and may not be combined with other promotions.
Material conditions will be disclosed before purchase where required.
3.11 Intellectual Property
Website text, graphics, photographs, branding, page design, and other original materials may be protected by intellectual property laws.
You may access and use the website for lawful personal shopping purposes.
You may not reproduce, distribute, commercially exploit, modify, or republish protected materials without authorization, except as permitted by law.
3.12 Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Submit false order or contact information.
- Interfere with website security or operation.
- Attempt unauthorized access to systems or accounts.
- Upload malicious code.
- Engage in fraudulent payment or refund activity.
- Misuse website content in violation of applicable law.
3.13 Third-Party Services
Website functions may depend on external payment, hosting, analytics, or delivery services.
Third-party services may be subject to separate terms and privacy practices. This provision does not eliminate obligations imposed on us by applicable law.
3.14 Florida Consumer Protection
These Terms are intended to operate consistently with Florida consumer protection law, including the Florida Deceptive and Unfair Trade Practices Act. Florida Statutes § 501.204 declares unfair or deceptive acts or practices in trade or commerce unlawful. <Cite refs={["turn762897search0","turn762897search2"]}/>
Product descriptions, pricing, disclosures, and transaction practices should be truthful and not misleading.
3.15 Limitation of Liability
To the extent permitted by law, we are not responsible for indirect, incidental, special, or consequential losses where such losses are not legally recoverable.
Nothing in these Terms excludes liability that cannot lawfully be excluded, including applicable statutory consumer rights.
3.16 Indemnification
To the extent permitted by law, you agree to be responsible for claims or losses arising from your unlawful use of the website, material breach of these Terms, or infringement of another party's rights.
This provision does not apply where such allocation is prohibited by law or where a claim results from our own conduct.
3.17 Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where federal law or mandatory consumer protections require otherwise.
Disputes shall be brought in a court of competent jurisdiction as permitted by applicable law.
3.18 Severability
If any provision is found unenforceable, the remaining provisions will continue in effect to the extent legally permissible.
3.19 Changes to Terms
We may update these Terms to reflect changes in business operations, website features, or legal requirements.
The current version will be posted with its effective date. Continued use after an update will be treated as acceptance only to the extent permitted by law.
3.20 Contact
Email: [email protected]
Company: PLJ PROFESSIONAL GROUP, INC.
Address: 370 Stone Island Rd, Enterprise, FL 32725, United States